Conditions of Sale

By placing an order with VISION, you agree to the following terms and conditions. These conditions apply to all sales made via our website or in-store.

*1. General*

– These terms govern the sale of products by VISION to you
– We reserve the right to update or change these terms at any time, and such changes will apply to all future purchases.

*2. Order Acceptance*

– All orders are subject to acceptance by VISION. Once your order is placed, we will send you an order confirmation email OR SMS. This email or SMS does not confirm your acceptance of the order but merely acknowledges that we have received it.
– We reserve the right to refuse or cancel any order at our discretion, including, but not limited to, cases where the product is unavailable, payment is not authorized, or there is a mistake in the pricing.

*3. Pricing*

– Prices listed on our website or in-store are subject to change without notice. However, once an order is placed, the price will be fixed, and no further price adjustments will apply.
– All prices are inclusive of VAT (Value Added Tax) where applicable.
– We strive for accuracy in pricing but are not liable for typographical errors or inaccuracies.

*4. Payment*

– Payment for orders is due at the time of purchase. We accept a variety of payment methods, including [stc pay, credit cards,apple pay].
– Orders will only be processed once payment is confirmed.

*5. Shipping and Delivery*

– We currently offer shipping within Saudi Arabia
– Shipping costs will be calculated and displayed during checkout based on your delivery location.
– Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by the courier service or customs processes.
– The customer is responsible for providing accurate shipping information. We are not responsible for any delays or losses due to incorrect address details.

*6. Returns and Exchanges*

– We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return items within 3 days of receipt for a refund or exchange.
– To be eligible for a return or exchange, items must be in new, unused, and resalable condition, with all original tags attached.
– Shipping costs for returns and exchanges are the responsibility of the customer, unless the product is faulty or incorrectly shipped.

*7. Warranty and Liability*
– We are not responsible for any damage caused by misuse, improper care, or accidents.
– Our liability is limited to the amount you paid for the product, and we will not be liable for any indirect, incidental, or consequential damages.

*8. Customer Responsibilities*

– The customer is responsible for ensuring they are purchasing the correct product size and specifications. We provide size guides and product descriptions, but ultimately it is the customer’s responsibility to verify these details before placing an order.

*9. Privacy Policy*

– By making a purchase with us, you consent to the collection and use of your personal information as described in our Privacy Policy. Your information will not be shared with third parties without your consent, except as necessary for the processing of your order.

*10. Governing Law*

– These terms and conditions are governed by and construed in accordance with the laws of Saudi Arabia. Any disputes will be subject to the exclusive jurisdiction of the courts in Saudi Arabia.