Privacy Policy

At VISION we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or make a purchase. By using our services, you agree to the collection and use of your data in accordance with this policy.

*1. Information We Collect*

We collect various types of information to provide and improve our services to you. This includes:

– *Personal Identification Information*: When you place an order, sign up for an account, or interact with us in other ways, we may collect your name, email address, phone number, billing address, shipping address, and payment details.
– *Non-Personal Identification Information*: We may collect data about your interactions with our website, including your IP address, browser type, device information, and browsing behavior.
– *Cookies*: Our website uses cookies to enhance user experience, track site usage, and provide personalized content. You can control cookie preferences through your browser settings.

*2. How We Use Your Information*

We use the information we collect for the following purposes:

– *Order Processing*: To fulfill your order and deliver products to the correct address.
– *Customer Support*: To respond to inquiries, resolve issues, or provide customer service.
– *Marketing and Promotions*: We may send you marketing communications, promotions, and updates about new products or special offers. You can opt-out of these communications at any time.
– *Improvement of Services*: To analyze and improve the functionality of our website, products, and services.
– *Legal Obligations*: To comply with legal obligations or respond to legal requests, when necessary.

*3. How We Protect Your Information*

We take the security of your personal data seriously and implement a variety of security measures to ensure it remains protected. These measures include:

– *Encryption*: We use industry-standard encryption technologies to secure payment details and other sensitive information during transactions.
– *Secure Storage*: Personal data is stored in a secure environment with limited access.
– *Access Control*: Only authorized personnel have access to your personal data.

*4. Sharing Your Information*

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

– *Service Providers*: We may share your information with trusted third-party service providers who assist in the operation of our business (e.g., payment processors, shipping companies). These third parties are obligated to protect your data and use it only for the purposes for which it was shared.
– *Legal Requirements*: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., court order, government investigation).
– *Business Transfers*: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

*5. Your Rights and Choices*

As a customer, you have the following rights regarding your personal information:

– *Access and Update*: You can request access to the personal data we hold about you and update any inaccurate or outdated information.
– *Opt-Out of Marketing*: You can opt-out of receiving marketing emails or promotional communications at any time by clicking the “unsubscribe” link in the emails we send or contacting us directly.
– *Data Deletion*: You can request the deletion of your personal data, subject to any legal obligations we may have to retain certain information.

*6. Retention of Data*

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

*7. Third-Party Links*

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

*8. Children’s Privacy*

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information as soon as possible.

*9. Changes to This Privacy Policy*

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “last revised” date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

*10. Contact Us*

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

– Email: visionzone29@gmail.com
– Phone: 0596906437
– Address: